The Quick type: if you should be on the lookout for a unique engagement ring or special anniversary gift, Leibish & Co. has a strong inventory of high-quality, colourful, and conflict-free expensive diamonds and gems. The family-run company has been running online since 1998 with a personal touch that features received repeat business from around the world. Leibish & Co. allows you buying loose stones or even to use their free of charge “Design your personal” device to take the perfect bit of precious jewelry to life. With years of experience and good craftsmanship under their strip, Leibish & Co. is on the brink of increasing the inventory to watches and various other add-ons.
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When Leibish Polnauer established 1st web diamond company in 1998, it got nearly a full time to publish just one image and information to their web site â but he was a visionary exactly who watched potential into the fledgling realm of e-commerce. “as he views the potential in a notion, he can try everything in the power to advance along with it,” mentioned Benji Margolese, Director of Content advertising for Leibish & Co.
Leibish created a successful, family-run process along with his partner and children serving in management jobs. They’ve expanded a fruitful online business with workplaces situated throughout the world. Leibish & Co. is a leader in special colored diamonds and gemstones that are difficult to get somewhere else. Their expensive diamonds may also be conflict-free, and that is a key point for a number of consumers.
“individuals arrived at us because they seek out something slightly various, one thing more special than everyone has actually,” Benji said.
While Leibish & Co. supplies high-quality conventional expensive diamonds, the company specializes in colorful, special jewelry. When requested the reason why the business provides this type of a top customer return rate, Benji quickly pinpoints the reason why.
“its a mix of excellent services and products, fantastic service, and precious jewelry crafted toward greatest levels of brilliance,” he said. “The jewelry we make just isn’t your daily, mass-produced style of item. Each piece is actually custom-made to perfectly fit the diamond or gem stone opted for because of the customer.”
A family group Affair With private Service
Leibish & Co. is a true household company, with Leibish’s family unit members playing crucial roles inside business.
Leibish functions as Founder and President on the company, while his girlfriend, Rosi, could be the business’ occasions management. Their own oldest daughter, Chavi, serves as the Lead Jewelry Designer â which will be a huge duty since custom jewelry accocunts for above 50percent for the organization’s business, Benji mentioned.
Leibish’s oldest daughter, Yossi, will be the President of Leibish & Co. Another boy, Shmulik, that is a graduate of the Gemological Institute of America, could be the Chief Diamond Buyer for your company. “Shmulik is actually, seriously, among many talented color diamond specialists in the,” Benji said.
Leibish’s boy Itzik may be the organizations COO and runs its ny workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young children, will be the businesses CFO.
“as among the longtime members of the group, i will tell you that, however, there isn’t any relationship, they think about me, yet others, part of their loved ones,” Benji mentioned. “most of us bring our very own knowledge into company, but come together to regularly develop the company.”
Customers are also treated like family at Leibish & Co., where the business invests electricity into private solution and revenue. “If you have ever addressed one particular representative, eg, this is the same individual you’ll constantly handle, regardless of what you may be phoning or composing within,” Benji stated. “do not believe in passing customers around to various divisions if they have a question or specific problem they want to manage.”
Consumers Come From all around the World
Leibish features many different sorts of clients: you will find people, exactly who mostly store through the internet site, merchants, and the ones inside trade company, which usually go to the organizations main offices in ny, Israel, and Hong-Kong.
Many Leibish & Co.’s customers are through the United States. Its then most popular audience is actually Canada, accompanied by the United Kingdom, Australian Continent, Hong-Kong, plus the rest of European countries.
Customers at each period of life store at Leibish & Co., though most are amongst the centuries of 35 and 54, Benji stated. Furthermore, the organization garners more or less 300,000 website visits every month â and helps to keep nearly all of its customers coming back.
“with well over a 70per cent return client score, we stay one of the most popular organizations within our niche,” the guy said.
Colorful Diamonds & Gemstones With a “Design your own personal” Option
Leibish & Co. holds top-quality jewelry, and keeps inventory freedom, especially for web customers, Benji stated. The firm carries a huge selection of free diamonds and valuable gems, but their important goods are personalized jewelry projects.
“We hold a big number of multicolor diamond and gem precious jewelry, with associated with the rarest tones previously seen,” he stated. “we’re recognized most readily useful by the bread-and-butter services and products â yellowish diamond and red diamond involvement rings. However, we sell diamond jewelry of nearly every color, and precious gemstones â such as sapphires, emeralds, and rubies. We offer precious jewelry constructed with colorless diamonds, also, but our expertise is within the field of tone.”
For customers who’ve some thing in mind and need help rendering it possible, Leibish & Co. provides a “Design your” jewellery device, which Benji stated is the most well known item.
“Naturally, while looking for a unique portion, men and women often want certain stones and establishing types they will have currently dropped obsessed about,” the guy stated. The “Design Your Own” device makes it possible for clients to build a bit using the rock, placing, and steel of these choice.
“permits them to deliver their unique aspirations to life â with the knowledge in craftsmanship,” Benji informed us.
Accessories & unique Online Tools waiting for you for Leibish & Co.
whilst appears toward the future, Leibish & Co. is actually slowly shifting toward higher-ticket items and a lot more item diversity. The organization seems comfortable branching off to new product lines as a result of the determination and enthusiasm it applies to perfect its existing productions.
“There is talked about introducing a variety of add-ons â for example deluxe watches, purses, as well as pencils,” Benji stated. “But we made a decision to hold back until we 1st perfected the primary line of item, which can be diamond jewelry.”
Leibish & Co. is also searching for ways to carry on mastering their prominent web site, also. A proven way it intends to enhance their on-line knowledge is by presenting enhanced fact characteristics, which will give digital buyers more of an in-store knowledge.
As a business enterprise along with its sources in colourful expensive diamonds and e-commerce, Leibish & Co. continues to innovate in a conventional market which views change due to the fact different, perhaps not the guideline.