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Casino-Mate Review – Australian Online Casino Review
- Mobile
- Windows
- Apple
- Android
AUD$1,500 in Total Casino Bonuses
Highlights of Casino-Mate
- AUD$1,400 in Total Welcome Bonuses.
- Supports Microsoft Windows & Apple Mac.
- Android & Apple Mobile-friendly.
- Online, Mobile, Live, & Instant.
- 600 Casino Games.
Oops…this offer not currently active Instead we recommend Betway Casino
- Uses the Microgaming Software
- Fast Cashouts in Just 1-7 Days
Oops…this offer not currently active Instead we recommend Betonline
- US Accepted with Huge Bonuses
- Online, Mobile, Instant & Live Play
Casino-Mate Review
Casino-Mate offers a competitive $1400 deposit bonus which backloads a lot of the incentives on the 3rd and 4th payments, allowing players to test out the casino without depositing a bunch of cash. Because the site uses Microgaming software, Casino-Mate features hundreds of games and is a member of the respected eCOGRA association. This confers a high level of trust on the operation.
Casino-Mate was launched in 2011, but the site’s owners are Vegas Partner Lounge, which owns 6 online casinos and has been in the business since 2001.
Unfortunately for players in the United States, Casino-Mate does not accept real money play from Americans. For U.S. players, OUSC recommends gamblers choose Slots.lv. Slots LV uses software from RealTime Gaming (RTG), Rival Gaming, and Betsoft to provide over 400 games. Many of these are video slots, including the large progressive slots from RTG, games with many features from Rival Gaming, and 3D animated slots from Betsoft. Slots LV offers banking options such as Visa, MasterCard, Skrill, Neteller, and Bitcoin.
| Casino-Mate |
| Yes |
| 2011 |
| AUD$1,500 in Total Casino Bonuses |
| Yes. Simple guide to Play Instantly at Casino-Mate. |
| No. |
| Malta |
| Australian dollars, Euros, British pounds sterling, US dollars, and Canadian dollars. Though not listed officially, another part of Casino-Mate suggests the following currencies are supported: Swiss Franc, Bosnia & Hercegovina Convertible Mark, Bulgarian Lev, Georgian Lira, Turkish Lira. Brazilian Real, Malaysian Ringgit, Peruvian Nuevo Sol, Romanian New Leu, Croatian Kuna, Danish Krona, Yuan Renmibi, Norwegian Kroner, Swedish Krona, Argentine Peso, Namibian Dollar, Mexico Peso, Ukrainian Hryvnia, Czech Koruna, New Taiwan Dollar, Thai Baht, Philippine Peso, Russian Ruble, Indian Rupee, Japanese Yen, Nigerian Naira, Hungarian Forint, and Armenian Dram |
| Microgaming |
Casino Mate Summary
Casino-Mate’s use of Microgaming software means the instant play, mobile, and live casinos are first-rate gaming experiences. Casino-Mate has over 200 instant play games, which use a variety of Flash and HTML5 to provide enjoyable and vivid browser-based games.
The mobile casino provides support for Android and Apple smartphones and tablet computer users, with a game selection that includes a $9.8 million progressive jackpot (on Mega Moolah Slots). The Live Casino offers baccarat, blackjack, and roulette from live dealers in the Playboy Bunny Room at Microgaming’s Toronto-based live gaming studio.
While Casino-Mate is designed to appeal to Australians and New Zealanders, the site supports a variety of different languages and currencies. Dozens of different banking options are allowed, including major credit cards, web wallets, e-vouchers, and bank transfers. Local favorites like POLI Payments are also available. The €4,000 per week withdrawal limit is going to disappoint some, but VIP high rollers are encouraged to contact Casino-Mate customer support to have their limits increased.
Bonus Amount: AUD $1,400
Platforms Supported: Windows, Mac, iPhone, iPad, & Android.
Type of Casino: Online, Mobile, Live, & Instant.
Number of games: 600 Online, 200 Instant
Pros of Casino Mate
- Large $1400 Deposit Bonus & Mobile Deposit Bonus..
- Trusted eCOGRA Site.
- Over 400 Online Pokies.
- Entertaining Live Casino.
- Substantial Loyalty Program & VIP Player Program.
- Customer Support Is First-Rate.
Cons of Casino Mate
- Rollover Requirement Is Too Large (50x).
- Withdrawal Limit Is Too Small (€4,000).
- UK and US Players Not Accepted.
Payment Processing Information
Withdrawal
- Methods: MasterCard, Visa, Skrill, Neteller, Ukash, UseMyBank, Entropay, ClickandBuy, EcoPayz, Pay Spark, Direct Bank Transfer, and WebMoney.
- Limits: €4,000
- Times: 24 to 72 hours for Web Wallets, 3 to 7 days for Credit and Debit Cards, and 1 to 5 days for Bank Transfers.
Deposit
- Methods: MasterCard, Visa, MyCitadel, Neteller, Skrill, Ukash, POLi, Paysafe Card, ClickandBuy, EcoPayz, Entropay, Ticket Premium, Instabet, Pay Spark, UseMyBank, Euteller, Glue, iDEAL, Multibanco, Przelewy 24, Todito Cash, Giropay, Instadebit, Lobanet, Puggle Play, Skrill 1-Tap, Swift Direct Bank Transfer, Check by Mail, Check by Courier, Direct Bank Transfer, and WebMoney.
- Limits: None.
General Information
- Limits Increased: Yes, for members of the VIP Program.
- Customer Support: 1800-320-7769
- Email Address: [emailprotected]
- Live Chat: Casino-Mate Live Chat
- Australia Phone Number: 1-800-071-076
- Fax: +1 800-287-5686
- Facebook: Casino-Mate Facebook
- Twitter: Casino-Mate Twitter
- Response Time: 24 hours via email for standard customers, instantly for VIP players.
- Languages: English, French, German, and Russian.
Additional Phone Information
- New Zealand: 0800-541-134
- Canada: 1866-509-1828
- UK: 0800-731-4295
- Germany: 0800-181-5917
- Italy: 800-783-313
- Taiwan: 0080-27-9905
- Netherlands: 0800-022-1327
- Japan: 00531-27-0009
- Switzerland: 0800-836-923
Casino-Mate Bonuses and Promotions
$100 Mobile Deposit Bonus
The mobile page on the online casino version of Casino-Mate Mobile shows the same $1400 offer online players receive. When you follow the link to the Casino-Mate Mobile site, you’re told that new players receive a $100, 100% deposit bonus. Also, new players receive 40 free spins on Avalon Slots.
Avalon Slots is a 5-reel, 20-payline slot machine from Microgaming which features wild symbols, scatter symbols, free spins, a bonus game, and a gamble feature. Avalon is found on some websites as a 6-player multiplayer slot. The version of Casino-Mate Mobile is not a multiplayer slot, but I bet that version of this popular Camelot-themed slot is added in the future.
AUD$1,400 Free Deposit Bonus
The deposit bonus at Casino-Mate is AUD$1,400 plus 30 free spins. This is a 4-tier deposit bonus, so you won’t have to pay the full time on the first deposit. Instead, you’ll be able to make four payments. In fact, over 90% of the deposit bonus is payable on the 3rd and 4th deposits, so players can test out the site before making any major commitments.
The AUD$1,400 deposit bonus also comes with 30 free spins. After the first deposit, you’ll receive 30 free spins on the Games of Thrones slot machine. The table below shows the details of the deposit bonus promotion.
| 1st Deposit | $100 | 100% | $100 |
| 2nd Deposit | $50 | 200% | $25 |
| 3rd Deposit | $500 | 25% | $2,000 |
| 4th Deposit | $750 | 50% | $1,500 |
The biggest payments also have the lowest match rates, so players are going to need to make large deposits to max out the last two bonuses. Still, it’s a big bonus for punters who plan on making big payments, anyway.
All four bonuses must be claimed within 7 days of registering an account. The bonus money is claimable for the first 14 days of play. The wagering requirement on the bonus offer is 50x your bonus. The bonus is cashable, though. The wagering requirement on the winnings from your free spins is also 50x the winnings. The most you can withdraw from your winnings on the 30 free spins is $200/£100/€150.
Football Fever – Win 2 Tickets to the Euro’s
Microgaming occasionally offers special prizes through Casino-Mate. The current promotion is a draw for 2 tickets to the Euro 2016 Final. This is part of June 2016’s Football Fever promotion. The final is going to be played in the Stade de France on the 10th of July. The winner of the draw gets an all-expense paid trip to France to see the final, no matter who is playing.
To earn entries into the grand draw, play one of two online slots games from Microgaming: Shoot! or Slots Football Star. Every time you wager €50 on either of these games from June 9th to June 27th, you’ll receive an additional ticket in the draw. On June 28th, Microgaming will hold the Euro 2016 Final draw and the winner gets two tickets. They also receive two nights’ accommodations at a luxury hotel in Paris, travel expenses (airline tickets), and €500 of cash to spend.
Loyalty Program
The loyalty program is a 4-tiered incentive program. Players receive bonus points, can redeem their player points for bonuses, and sometimes even receive cashback. All players have to do is log-in and play for real money to start receiving bonus money. The table below shows the tiers, the entry point for each level, the required maintenance points, the percentage of bonus points, and the bonus (or cash) redeemable.
| Green | 1 Point | No Bonus Points | Bonus | 1 Point |
| Silver | 1,000 Points | 25% Bonus | Bonus | 1,000 Points |
| Gold | 6,000 Points | 50% Bonus | Bonus | 6,000 Points |
| Platinum | 25,000 Points | 100% Bonus | Cash | 25,000 Points |
How Loyalty Points Are Earned
Casino-Mate players receive loyalty points from real money wagers on the site. All games are not figured the same way when adding up loyalty points, though. The table below shows how points are collected.
| Slots and Parlor Games | 100% |
| Craps and Baccarat | 8% |
| All Table Poker and Casino War | 8% |
| All Roulette Games | 8% |
| Video Poker | 2% |
| All Blackjack Variants | 2% |
If you wagered $100 on a video slot, it would count as $100 towards a loyalty point. If you wagered $100 on keno, this would count as $100. If you wagered $100 on European Roulette, Casino War, or Casino Hold’em, it would count as $8 towards a loyalty point. If you wagered $100 on Jacks or Better Video Poker or Classic Blackjack, it would count as $2 towards a loyalty point. Players should use this chart as a rough guide to which games have the best house edge.
VIP Program
The VIP program at Casino-Mate is for high rollers. It is an extension of the loyalty program, but it’s something more than just better loyalty rewards. The VIP list is a special high-roller program for players at high stakes. The perks below are part of what players get when they enter the VIP program.
- An Exclusive Loyalty Tier
- Customized Bet Limits
- Faster Processing Times
- Special Unique Gifts
- Personalized Bonus Offers
- Dedicated 24/7 Email
- Dedicated 24/7 Live Chat
- Exclusive Promotions
- VIP Trips and Getaways
Casino-Mate Live
A good reason to read OUSC reviews is they remain up-to-date. Read most reviews and you’ll get the impression Casino-Mate doesn’t have a live casino. The truth is Casino-Mate Live was launched recently, so most reviewers (even the authority sites) have it all wrong.
Microgaming offers two types of live dealers: the standard live studio dealers and those dressed as Playboy Bunnies. Casino-Mate Live offers the Playboy™ Bunny Live Dealers, who provide the same friendly service live online players expect from Microgaming dealers.
The games offered at the moment are Live Baccarat, Live Blackjack, and Live Roulette. Microgaming offers a wider variety of games, including Sic Bo and Mahjong, so Asian players should keep checking back to see if Casino-Mate Live offers a wider game selection. Casino-Mate Live is eCOGRA-approved, meaning it adheres to the highest standards of fairness and security.
Casino-Mate Mobile
Casino-Mate Mobile is an HD-quality site for Android smartphones and tablet computers, iPhones, and iPads. The mobile casino does not offer all of Microgaming’s slots and table games, but it offers a representative collection of the best games from Microgaming. The HTML5 mobile games provide the latest in visual clarity for smartphones and tablets.
The site offers several ways to sign up. Mobile punters can register at the mobile site at Casino-Mate Mobile. Players can scan the Casino-Mate QR Code to join the mobile site, too. Those who want to join with a smartphone or tablet computer can follow the link I just provided to have Casino-Mate send a link either to your email address or via SMS.
Mobile Video Poker and Table Games
Casino-Mate Mobile has a variety of table games and video poker offerings. While the list is not nearly as long as the online casino version of the site, the best games from each category are offered. The list below is a sampling of what you’ll find.
- Vegas Downtown Blackjack Gold
- Deuces Wild Video Poker
- Bonus Deuces Wild Poker
- Jacks or Better Video Poker
- Double Double Bonus Poker
Slots at Casino-Mate Mobile
Most of the games at Casino-Mate for Android and Apple iOS are mobile slots. Several of these games have progressive jackpots. I’ve included a small list of games players on the site will enjoy. When progressive jackpots are involved, I list the current jackpot level.
- Mega Moolah
- Major Millions
- Treasure Nile
- Cash Splash
- Big Kahuna
- Sure Win
- Avalon
- Age of Discovery
- Fish Party
- Cashville
- Liquid Gold
- Summer Holiday
Casino-Mate Game Selection
Casino-Mate has 600 games in the downloaded version of the online casino and 200 games in the instant play version, including some of the most popular slots in the industry.
Casino-Mate Video Slots
Thunderstruck II Slots
Thunderstruck II is a 2010 sequel to the original Thunderstruck Slots, which was a popular game in its own right. The second version is a 5-reel, 243-ways video pokie with a Norse theme. The slot has four bonus games, named for Odin, Loki, Thor, and valkyries. The big draw is the 243 ways to win feature, which is the new wave in slots gaming.
Immortal Romance Slot
Immortal Romance is a 5-reel game based on supernatural romance tales like True Blood and Twilight. Immortal Romance has a wild symbol and a scatter symbol, but the Chamber of Spins bonus game is the star feature on the game. The Chamber of Spins acts like a bonus wheel does on many games.
Dark Knight Progressive Slot
Dark Knight Slots is a game based on the Batman movie which featured the late Heath Ledger as The Joker. Microgaming later produced a Dark Knight Rises Slot. While that 243-ways game is nice, the original Dark Knight Slot has four progressive jackpots. At the moment, the Mega jackpot sits at $9,842,611.79, the Major pot is at $13,993.26, the Minor jackpot is at $115.21, and the Mini jackpot sits at $7.91. Every time you spin, you could win nearly $10 million.
Slots at Casino-Mate
Those are the only three online slots featured on Casino-Mate’s games page, but the site has over 400 video slots to play. To list all of the games would be overwhelming to the eye, so here are some fun options which haven’t been discussed much in other site reviews.
“Megaspin” is a multi-spin game, so you can play multiple games at one. “Special Edition” games are also multi-spin games. Multi-Play has multiple players.
Fantastic 7’s Megaspin
Doctor Love 20-Line
Hellboy Slots
Franken Cash
More Slots
- Chocolate Factory
- Fruit Fiesta 3-Reel
- Girls With Guns: Frozen Dawn
- Girls With Guns: Jungle Heat
- Ho Ho Ho Slots
- Heavy Metal
- Jurassic Park Licensed Slot
- Major Millions Megaspin
- Multi-Play Playboy
- Peek-a-Boo 5 Reel
- The Adventures of Galactic Gopher
- Titans of the Sun: Hyperion
- Titans of the Sun: Theia
- Untamed Bengal Tiger
- Untamed Crowned Eagle
- Untamed Giant Panda
- Untamed Wolf Pack
- Voila! Slots
- Wheel of Wealth: Special Edition
Table Games at Casino-Mate
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3 Card Poker Gold
3 Card Poker is Microgaming’s version of the trademarked Three Card Poker, though readers might have been able to figure that out themselves. This is one of those rare table games in which the side bet is a better betting proposition than the main bet. The main bet has a 3.7% house edge or 96.3% RTP, while the Pair Plus side bet has a 2.32% house edge or RTP of 97.68%. Always make the Pair Plus bet.
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Hold’em High Gold Series
Ask Gamblers describes this table game as a blend of Caribbean Stud Poker, Poker Pursuit, and Texas Hold’em Bonus. It has a side bet and an ante bet.
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Triple Pocket Hold’Em Poker Gold Series
Triple Pocket Hold’em Poker is a banked table game from Microgaming. The player is dealt three sets of hole cards. The first two sets of hole cards can be rejected, but then you have to play the third set of hole cards. Players not only get to discard their cards in this game, but also stipulate that they go to the dealer’s hand. That’s obviously a huge advantage for the player, so the house gets a requisite advantage. The advantage is the dealer has two hands, and you have to beat both of them.
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High Limit Baccarat
High Limit Baccarat is a Microgaming version of Punto Banco which offers 1.01% house edge on the Banker bets, a 5% commission on winnings, and 8:1 payouts on ties. High Limit Baccarat is played with 8 decks, while the player can adjust the speed of the game. The Watch Mode allows players to view the game while it plays, without betting. This is a nod to Asian baccarat gamblers, who prefer to track the flow of the game (“chi”) before placing bets.
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Baccarat Gold Series
Baccarat Gold is a one-deck version of Punto Banco with a 1.01% house edge, a 5% commission, and 8:1 on ties. This is every bit as good of a betting proposition as you’ll find on High Limit Baccarat, though the player is not allowed to adjust the speed of the game.
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Vegas Craps
Vegas Craps is the dice shooting game as it evolved in the United States. Craps is a fun game because most of the players at the table make the same wagers. This instills a sense of camaraderie among players. Because craps has no strategy besides which bets you choose to make, there is plenty of time to cheer. No game suffers more from the translation to the Internet than online craps, but Microgaming produces a nice representation of shooting dice.
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Sic Bo
Sic Bo is a Chinese dice game which is popular in Macau and the Philippines. The dealer places 3 dice in a box and shakes it, then reveals the results. Bets are placed on a complicated-looking betting board. Like craps, the game is more complicated looking than it really is, once you know which bets to make.
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More Table Games
- Crown and Anchor
- Cyberstud Poker
- Pai Gow Poker
- Poker Pursuit
- Red Dog
- Spingo
- Three Wheeler
Roulette at Casino-Mate
Roulette is well-represented at Casino-Mate. The site suggests 4 versions of roulette to its players. Two of the suggestions are the two best versions to play, depending on preferences. The other two suggestions provide novel variations of the basic game. I explain each in its own turn.
French Roulette Gold Series
French Roulette is the game with the announced bets. Many of the bets have French names, such as the orphelins and the finals bets. High rollers enjoy this game because they can make Full/Complete Bets, a series of smaller bets which maximize the betting limits. The Gold Series offers enhanced graphics with variable camera angles. French Roulette has the same odds as European Roulette.
European Roulette Gold Series
European Roulette is the most common version of roulette and is the game played in Monte Carlo for the past 150 years. European Roulette has a house edge of 2.70%, because it uses the single-zero game mechanic.
Multi Wheel Roulette Gold Series
This is multiple spins of European Roulette at the same time. Multi Wheel Roulette appeals to players who want a bigger adrenaline rush, but it only means players face the house edge twice at one time. If you compare European Roulette’s 2.70% house edge to American Roulette’s 5.26% house edge, European Roulette doesn’t stack up if you play twice as many hands as the American Roulette. Many Multi Wheel Roulette games have players gambling on 3 or 4 wheels at once, which makes the house edge horrible. If you gamble on more wheels, adjust your bets accordingly.
Multi Player Roulette Table
Multi Player Roulette allows gamblers to play at a table with a group of other players. Everyone gets 30 seconds to place bets and then the ball starts rolling.
Blackjack at Casino-Mate
Blackjack is the most popular table game in the West, because it has the lowest house edge. Players must remember that the low house edge is only attained if a player learns basic strategy for that game. If you don’t memorize the basic strategy moves, then your house edge is going to inflate significantly.
Atlantic City Gold Series
The dealer must stand on all 17s. Players can split up to four times, while doubling down has no limits on the first two cards. Late surrender is available.
Classic Blackjack Gold Series
This is one-deck blackjack which retains the 3:2 payout on natural blackjacks. I’m not sure how much of an advantage this is in online blackjack, because the game reshuffles after each hand. The dealer hits on a soft 17 and stands on a soft 16.
Double Exposure Gold Series
Double Exposure is sometimes called Face-Up 21 in online casino gambling. The player is able to see both of the dealer’s cards. Because that’s a big advantage, the house receives a number of advantages, including a push when the dealer receives a 22.
High Streak Blackjack Gold
High Streak Blackjack is similar to European Blackjack in its basic rules, but it has an interesting side bet which pays out when punters are on a lucky streak. The side bet is called the “High Streak Bet.” The more winning hands you have with this bet, the higher your payout.
More Blackjack Games
Casino-Mate offers a variety of other blackjack-21 games from Microgaming. The expanded list can be seen below. Aussies wanting to play Australian Pontoon should look at the last game on the list.
- Bonus Blackjack
- European Gold
- European Blackjack Redeal
- Hi-Lo 13 European Blackjack
- Premier High Streak Blackjack
- Vegas Downtown
- Vegas Single-Deck
- Vegas Strip
- Spanish Blackjack (Australian Pontoon)
Video Poker at Casino-Mate
Video poker is a game for punters who like strategy. Few games in a casino offer a better house edge, if the player learns strategy and follows it throughout their session. Casino-Mate features only one version of video poker, Aces & Eights, but I list all the other styles you can find on the site.
Aces & Eights is a version of video poker that offers 8 bigger payouts for hands that contain a lot of 8s or Aces. Aces and Eights has an expected return of 99.09%. While it’s a nice payout, there are versions of video poker with a better RTP.
Aces & Eights is not the only video poker game. In fact, Microgaming has a nice collection, including games with the lowest house edge, progressive jackpots, and multi-hand video poker. The multi-hand versions are called “Power Poker.”
All Aces Poker
Bonus Deuces Wild
Deuces Wild
Jacks or Better
More Video Poker
- Jacks or Better Power Poker
- Supajax
- Joker Poker Power Poker
- Jackpot Deuces
- Louisiana Double
- Double Double Bonus
Parlor Games
The Parlor Games section is what’s known as specialty games on many sites. This includes real money keno and other lottery games, such as online scratch cards. The parlor games section also includes arcade games, which follow no traditional form of gambling.
Keno
Bubble Bonanza
Cashapillar
Electro Bingo
More Parlor Games
- Kashatoa
- Hexaline
- Enchanted Woods
- Triangulation
Conclusion
According to the OUSC team, everything about Casino-Mate is world-class. Of the 1105 online casino reviews on Ask Gamblers, Casino-Mate is rated 85. That places Casino-Mate in the upper 10% of all sites (upper 7%, actually). Whether it’s the number of games, the size of the bonus offers, the robustness of the loyalty program, or the support offered to the live and mobile casinos, Casino-Mate is excellent.
I might have quibbles with the size of the deposit limits, but they don’t apply to progressive jackpots. Whatever limitations they have can be addressed with customer support. Players with legitimate reasons to cash out more winnings are going to have their needs met. Ultimately, Casino-Mate is a safe, entertaining, and well-run online casino.
- Mobile
- Windows
- Apple
- Android
AUD$1,500 in Total Casino Bonuses
Neil White – Editor in Chief
His drive and passion for casinos and the most popular games keep him in touch with the latest news and interests to provide the best for his readers.
- Neil White Bio
- Contact Neil White
Casino-Mate reviewed by Neil White with a rating of 3.4 /5 .